Papercraft Central is mostly based on services (with the exception of purchasing the Technique Books). There is no refund available on these services but please, if you have any concerns with the service that has been given to you, please contact me where we can discuss options available.
If any of my published books that you purchase through Papercraft Central are found to have a fault, a replacement will be given once the original book has been returned. Should this happen, please contact me prior to posting the book back.
Postage of the book back to this office will be at the clients expense, however, Papercraft Central will pay for the replacement to be delivered.
Statutory conditions and warranties apply. Nothing in these Terms and Conditions excludes the application of those statutory conditions and warranties.
For more information about your rights as a consumer, see the ACCC website at www.accc.gov.au or download a free copy of the Warranties and Refunds Guide at https://www.accc.gov.au/site-search/warranty%20and%20refunds%20guide.